Service Center

Dedicated to the vast number of new and old customers with sincere service

Service is a kind of responsibility, and it is the return we can provide to users who trust Heshan's products.

Terms and Conditions

Elevator Air Conditioner

Elevator Air ConditionerTerms and Conditions

Fixed horizontal installation

The air conditioner must be installed and fixed horizontally to ensure the normal operation of the air conditioner condensate evaporation treatment system;

To be insulated

The cold air outlet of the car roof must be insulated with thermal insulation materials to prevent condensation from blowing on the metal surface or blowing into the mezzanine of the decorative top of the elevator;

Remote control receiving probe position

The fixed position of the remote control receiving probe should be far away from the cold air outlet of the air conditioner, and it is recommended to be fixed near the return air outlet in the car;

Air conditioner operating mode

The air conditioner is recommended to operate in fully automatic mode. The preset automatic operation time is from 7:30 to 18:00 every Monday to Friday; if you need to change it, you can reset the automatic switch time on the remote control. The specific operation steps are detailed. See "Product Instruction Manual";

Remote control operations

Aim the remote control at the remote control receiver probe of the air conditioner, and you can perform various operations such as switching on and off, adjusting the temperature, adjusting the wind speed, and setting the switching time. When the remote control signal is received, the host will make a "beep" sound;

Program control open

Only when the LCD screen of the remote control displays "programmed on", the air conditioner can enter the fully automatic operation state after receiving this signal. When running in the fully automatic state, the "programmed control" light on the host panel and the "programmed control" red light on the remote control receiving probe will be lit. At this time, the remote control can still be used to adjust the temperature or wind speed, and the adjusted parameters will be memorized in the in the microcomputer;

Exit fully automatic operation mode

To exit the fully automatic operation mode, just press the "Program control" button on the remote control, and the LCD screen of the remote control displays "Program control off". The remote control can be used to switch on and off the machine, adjust the temperature, adjust the wind speed and other operations;

System shutdown

This machine has the function of delaying the shutdown of the water treatment system. When the air conditioner is automatically shut down at a certain time or is turned off by the remote control, if the water level in the main unit is still above 20%, the fan and water treatment system will not stop running immediately until the air conditioner in the air conditioner. It stops when the water level drops below 20%. If you really need to turn off the fan and water treatment system, you can press and hold the "on/off" button on the remote control for 5 seconds to turn it off, but it is strongly recommended not to do this, because it is very likely to cause the air conditioner 80% water level protection and intermittently stop refrigeration work;

Regular cleaning and maintenance

The air conditioner should be cleaned and maintained regularly. It is recommended to clean the three filters outside the air conditioner once a month to improve the cooling effect, save electricity, and prolong the service life of the air conditioner; The water treatment system filter cotton to ensure the normal work of the water treatment system.

Remote Elevator Air Conditioner

Remote Elevator Air ConditionerTerms and Conditions

Regular use

Please refer to the instructions for the use of non-remote elevator air conditioners of the same specification;

Remote control

If the remote elevator air conditioner needs to use the remote control function, it is necessary to keep the power supply of the hub, switch, wireless gateway, etc. normal, the line connection is smooth, and the mobile 4G/WiFi signal is normal;

Remote operation is convenient

The functions that can be realized by the remote control can be realized by remote operation through the background control system of the remote elevator air conditioner; among them, the hub control and network cable control remote elevator air conditioner need to download the client program, and the cloud communication control remote elevator air conditioner does not need to download the client program, only need Open the computer web page or the mobile WeChat applet.

Permission operation at all levels

Cloud communication controls the remote elevator air conditioner, which can monitor and operate the elevator air conditioner anytime and anywhere in the world, realizing great convenience. At the same time, personnel at all levels of the customer can implement different operations according to the account permissions. If the operator leaves, please delete the account in time. If the supervisor resigns, please notify Heshan service department to delete the original account and create a new account.

Car Air Purifier

Car Air PurifierTerms and Conditions

Single-phase AC power

Only single-phase AC power supply (220V~50Hz) can be used;

Use of power cords and plugs

Do not use if the power cord and plug are damaged or the plug is too loose after being inserted; when pulling out the plug, you must grasp the part of the plug, and do not pull the power cord hard;

Replacement device

Replace filters, UV lamps and internal devices, turn off the power and unplug the power cord when moving and cleaning;

Remote control operation

When operating the remote control, after the purifier emits a "beep", it proves that the remote control settings have been received;

Test and install

During testing and installation, operators should take effective Protective measures to prevent ultraviolet radiation from causing ultraviolet burns to the eyes and exposed parts of the human body;

Use environment

The relative humidity of the operating environment is not more than 85%, and there should be no corrosive gas in the air;

If you have to look at the lighted tube, use ordinary glass (wear glasses) or light-transmitting plastic sheet as a protective mask;

Do not modify by yourself

Do not modify it by yourself, and do not disassemble and repair it without repair technicians.

Shaft Cooling Fan

Shaft Cooling FanTerms and Conditions

Use environment

The operating environment should always be kept clean, the surface of the fan should be kept clean, the air inlet and outlet should not be blocked or sundries, and the dust and other sundries in the fan and pipes should be removed regularly.

Shutdown inspection

During operation, it is found that the fan has abnormal sound, the motor is seriously heated, the shell is electrified, the switch is tripped, and it cannot be started, etc., it should be stopped immediately for inspection. For safety reasons, maintenance is not allowed while the fan is running.

With enclosed bearings

Our matching fan motors use closed bearings, so there is no need to change the lubricating grease during the working life. If the fan bearing installed by the customer is a non-enclosed bearing, it is necessary to regularly add lubricating grease that meets the requirements according to the maintenance requirements of the fan.

Hydraulic Elevator Oil Cooler

Hydraulic Elevator Oil CoolerTerms and Conditions

Cooler installation

If the cooler is installed in the equipment room, the equipment room should be kept ventilated so that the heat emitted by the cooler can be transferred to the outside of the equipment room in time.

Cooler placement

It is better to place the cooler on the ground; if the installation position has to be raised, it is advisable that the bottom of the cooler is not more than 0.5 meters away from the top of the fuel tank of the pump station; if it is too high, the noise of the cooler will increase sharply.

Thermostat temperature setpoint

The temperature setting value of the thermostat can be selected between 40 and 54°C, with 47°C being the best. The set temperature should not be lower than 38°C, otherwise the oil will not absorb smoothly due to the excessive viscosity of the oil, resulting in abnormal increase in noise.

Sales QR Code

After_sale Service

和山售后宝

© 2024 HANGZHOU HESHAN TECH CO.,LTD

技术支持:
Powered By  Mountor